October 2025 Updates
Our October Release focused on updating key areas with Work Orders and Inspections.
For any questions or to schedule an update, please reach out to your Client Success Coordinator by clicking here.
Work Order Updates
Several improvements were made to Work Orders.
- Estimate Enhancements: A new setting in Organization Settings > Maintenance Settings lets you define the default Part Status when parts are added to a Work Order from an estimate. The Target Hours field now correctly pulls in the appropriate values. Please see the Work Order → Other Work Order Options Estimates section of the User Guide for more information.
- Purchase Order & Work Order Sync Fixes:
- Resolved an issue where ordering a part for a specific Work Order could create duplicate lines. Whether you use “Order Part” on the Work Order or select the Work Order from the Purchase Order, parts will no longer duplicate.
- Fixed an issue where prices from Purchase Orders were not always carrying over correctly.
- When parts linked to an open PO are deleted from a Work Order, they are now automatically removed from the PO as well.
- Poll History & Inventory: Corrected an issue where adding parts to a Work Code via Poll History caused unintended inventory deductions.
- Work Order History View: The History tab on the Work Order view now displays all Work Orders tied to the asset.
Inspection Updates
Images have been fixed on failed items when the inspection is performed on a Work Order. Now, technicians can take a picture of the failed item and it will show on the line item on the Work Order.
We also fixed an issue where changes to an inspection item’s field type (e.g., switching from Pass/Fail to a Drop List) were retroactively affecting inspections that were already started or completed on a Work Order. This caused save errors. Now, the change only applies to new inspections going forward.
Finally, we updated the Inspection Management View so when an inspection is not completed on the Perform Inspection view, the status for the Supervisor Response will be either “No Action Needed” or “Needs Review,” and the summary of the inspection will show that the inspection is incomplete. Also on this view, we fixed images and notes so they appear for drop list items.
Recall Updates
We fixed an issue on the Asset view à Recalls tab so all the columns are showing the correct information in regard to Status, Work Orders, Costs, etc.
We also resolved an issue that occurred when batch creating Work Orders for recalled vehicles also created Maintenance Requests.
Questionable Meter Readings View Update
Date options have been added to the view. The default is 14 days, but users can select 14/30/60/90 days to review readings. The default timeframe will help with loading time of the view if there are an excess of questionable readings.

Core Part Workflow Update
We improved the workflow to associate core parts with their inventory items. Now, a button labeled “Set Core Part” is on the Inventory view when the Inventory Category has “Has a Core Part” enabled. When clicked, this will automatically make the inventory record for the core part. The Core part will still have the label of “-Core” so you can easily see which inventory items are core parts. For more information on this workflow, please see the Inventory section of the User Guide under the Core Part topic.

Report Updates
- Maintenance Cost Year Over Year: A new warning has been added to this report when a date range is not selected. This report must have a date range entered to run accurately.
- Work Order Detail Report: We updated this report to include notes that are entered on the Service Vendor line.
- Asset List – Historical: This report now uses the Purchase Date when the In-Service Date is blank to more accurately determine whether an asset was active on a selected date. This prevents undated or future assets from appearing unintentionally in historical results.
- Questionable Meter Readings Report: Meter readings marked as “Ignored in Scheduling” are now excluded from both the Questionable Meter Reading Report and the dashboard chart, matching the behavior of the existing Questionable Meter Readings view. This eliminates confusion and ensures consistent handling across all areas.
VMRS Codes
For those who have VMRS codes in the application, we added a Type field to the Component tab on the VMRS Code Hierarchy view so records can be updated with this information.
Item Issuing & Returns
We enhanced the Item Return item selection to show the Issuance record number. This will help to determine what items have already been added to the return in the list. We also included an error message popup letting users know if the same item has been added already when saving.

We updated the badge that is displayed on the Employee record when they have items issued to them. Now, the New! Badge will only appear on the individual Employee Profile (what the employee sees when they log in as a limited user) and will disappear after 15 days, after which it will just turn to a number. The Employee view will just have an issuance count on it, it will no longer show the New! Badge.
Inspection Updates
The “All Service Classes” checkbox on the setup is now permanently set, resulting in less clicks to create a new inspection.
We also updated the Inspection Management View so when an inspection is not completed on the Perform Inspection view, the status for the Supervisor Response will be either “No Action Needed” or “Needs Review,” and the summary of the inspection will show that the inspection is incomplete. Also on this view, we fixed images and notes so they appear for drop list items.
Kiosk Users
We added Item Request to the kiosk user option.
A new Maintenance KPI was created specifically for Maintenance Tasks so you can track statuses.
We fixed an issue that some users were running into when trying to create and save a note on the Technician View.
We updated the Customer view to now show all the invoices for specific customer records. When your customer has invoices attached to their record, you’ll see those listed on the “Invoices” tab.












