Careers
Join the Team That Powers the Nation’s Most Critical Data
At Collective Data, we’re driven by an entrepreneurial spirit and a desire to provide innovative asset management software technology like no other in our market. The nation’s most elite private companies and government agencies trust us to simplify their data so they can make business-critical decisions.
Want to be part of the excitement? Learn more and check out our current openings below!
Current Openings
No current job openings.
Client Success Coordinator
Collective Data is seeking an enthusiastic customer support focused Client Success Coordinator to serve as the primary point of contact for our clients, ensuring exceptional service delivery, project management, and long-term relationship building. This role is responsible for handling daily client support needs, service renewals, and identifying upsell opportunities to maximize customer satisfaction and business growth. The ideal candidate will be a strategic thinker with strong relationship management skills and a passion for driving customer success.
Responsibilities:
- Act as the primary liaison for all client needs, ensuring prompt and effective resolution of service and support requests.
- Manage client projects from initiation to completion, ensuring timely delivery and alignment with client expectations.
- Drive service renewal processes, proactively engaging clients to maintain high retention rates.
- Identify and execute upsell and cross-sell opportunities by understanding client needs and recommending additional products and services.
- Serve as a role model in client advocacy, developing and maintaining high standards for customer interactions.
- Monitor and analyze client satisfaction metrics, using insights to continuously improve service delivery and customer engagement.
Skills & Experience:
- Excellent communication and interpersonal skills, with a customer-first mindset and the ability to speak both from the business and software optimization side.
- Balance between assertive and collaborative to guide the client to solutions that benefit them and are in within the parameters of the software, understanding the pros and cons
- Enthusiastic about learning new technologies and understanding their functionality.
- Capable of working both independently and collaboratively within a team environment.
- Skilled in managing deadlines efficiently and effectively.
- Strong ability to multitask, prioritize assignments, and maintain a positive attitude under pressure.
- Experienced in managing and responding to emails, phone calls, and other forms of communication in a timely and professional manner.
- Self-driven, detail-oriented, and highly organized with a proactive approach to tasks.
Preferred Experience:
- 2+ years of related customer service/client success experience
- Experience in the software or technology industry
Location:
- Collective Data promotes an in-office collaborative work environment.
Who is Collective Data?
Collective Data is a leading provider of Fleet Management and Asset Management software for both the public and private sectors. Our mission is to empower organizations with intelligent software solutions that help streamline operations, reduce costs, and improve efficiency.
Why Join Us?
At Collective Data, we value innovation, collaboration, and the personal growth of our employees. We offer a competitive salary and benefits package, flexible work arrangements, and an environment where your input is valued and encouraged.
Interested in making a difference with Collective Data? Please submit your resume and cover letter detailing your relevant experience to [email protected]
Collective Data is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Information Security Engineer 2
Responsibilities:
- Lead incident response efforts including triage, containment, and recovery
- Escalate complex incidents to senior engineers or external partners per escalation protocols
- Maintain incident response documentation and contribute to post-incident reviews
- Ensure incident handling meets contractual SLAs and reporting requirements
- Manage vulnerability assessments
- Administer antivirus/malware platforms
- Manage user identity and access controls
- Enforce MDM policies
- Implement and manage MFA solutions
- Maintain and tune SIEM and threat detection systems
- Conduct security awareness training and phishing simulations
- Support compliance efforts (e.g., SOC 2, NIST, ISO27001, HIPAA, CJIS)
- Collaborate with cloud and infrastructure teams on secure deployments
- Represent security in vendor and client engagements
Preferred Experience:
- Administration of static/dynamic scan tools such as Tenable, Veracode, or SonarQube
Familiarity with Proofpoint for email security - Experience with antivirus/malware solutions like SentinelOne, CrowdStrike, or Microsoft Defender
- Microsoft InTune or RMM tools for MDM policy enforcement
- Basic understanding of SIEM platforms and endpoint protection
- Hands-on experience with Proofpoint for email threat protection
- Familiarity with secure coding practices and static/dynamic code analysis
- Experience with MFA tools and identity governance
- Experience with security frameworks (NIST, CIS, ISO 27001)
- Certifications such as CISSP, CISM, or Azure Security Engineer preferred
Qualifications:
- 3–5 years of experience in cybersecurity or related field
- Strong understanding of network, cloud, and endpoint security
- Ability to lead projects and mentor junior staff
Location:
Collective Data promotes an in-office collaborative work environment.
Who is Collective Data?
Collective Data is a leading provider of Fleet Management and Asset Management software for both the public and private sectors. Our mission is to empower organizations with intelligent software solutions that help streamline operations, reduce costs, and improve efficiency.
Why Join Us?
At Collective Data, we value innovation, collaboration, and the personal growth of our employees. We offer a competitive salary and benefits package, flexible work arrangements, and an environment where your input is valued and encouraged.
Interested in making a difference with Collective Data? Please submit your resume and cover letter detailing your relevant experience to [email protected]
Collective Data is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Why Work for Collective Data
You Matter
Every member of our team is valued. No one wants to be just a number! We welcome new ideas, foster innovation, and encourage creativity. Above all, we recognize that teamwork, commitment, and service to our customers are central to our existence.
You Can Be Yourself
Business casual, jeans… we embrace a relaxed dress code that allows you to feel right at home—and the coffee pot and teapot are always on.
We Take Care of Our Team
Our people are the key to our success, and we treat them accordingly. In addition to a competitive salary, we offer a great benefits package and other perks that make your job more enjoyable.
What We Offer
Benefits
- Competitive compensation based on
experience and skill set - Medical and dental insurance (70%
employer paid) - Simple IRA (3% company match)
- Paid holidays and vacation
- Vision insurance (100% employer paid)
- Long-term disability (100% employer paid)
- Life insurance (100% employer paid)
- Volunteer Time Off
Other Perks
- Relaxed dress code (jeans are OK!)
- Company and team-building events including the occasional ballpark outing or a competitive (but friendly) game of bowling
- Working in the growing NewBo District
- Employee access to a private gym facility