Simple, Secure Data

Citizens Energy Group

Location

Indianapolis, IN

Industry

Utilities

Learn how Collective Data software can help consolidate your data and secure data access—see it in action!

Assets Managed

Vehicles
0 +
Mechanics
0
Supervisors
0

Providing a Secure, Easy-to-Access Home for All Fleet Data at a Broad-Based Utility Service Company

About the Client

In 1887, Indianapolis civic leaders came up with the idea of operating a natural gas company as a Public Charitable Trust, solely for the benefit of customers and the community. Today, this Trust lives on as Citizens Energy Group, a broad-based utility service company, providing natural gas, thermal energy, water, and wastewater services to about 800,000 people and thousands of businesses in the Indianapolis area.

The Challenge

Citizens Fleet has grown significantly, and their data was scattered across spreadsheets, paper, and other programs. While providing services to many different types of vehicles and equipment, Citizens struggled working with multiple systems and partners to get all data into one location. As the fleet department continued to grow, reporting was becoming too difficult and time consuming. They needed a system that would allow different points of data to be imported and made easily available upon request.

The Solution

By implementing Collective Data’s high-end fleet management system, Citizens has taken their fleet data from various areas and imported it all into one central data hub. From fuel card data to telematics (including Diagnostic Trouble Codes with different severity levels), FuelMaster to internal Active Directory, their data now lives in one easy-to-access space.

Citizens has been able to set user security levels, making it easy to set up user groups that match their internal hierarchy or customize by individual users. With multiple service partners, protecting data while still having the capability to extract it was essential. Collective Data makes this process simple and secure.

A huge factor in Citizens’ decision to move forward with Collective Data was being able to configure the software to match their needs. Collective Data created a firewall between two vendors while allowing the owner to see everything as one. Citizens’ field operations can input requests remotely, and the data integrates with other systems.

Solution Features

  • Fleet management  
  • Automated PM/inspection/registration and cert/MP solution for various types of equipment 
  • Cloud-based
  • Fuel integration 
  • Ability to track mounted equipment and associated PMs 
  • Safety and HR tracking 
  • Accident and claim tracking 
  • Mobile data entry 
  • Ability to track bulk fueling 
  • VMRS codes 
  • Ability for outside contractors to enter data in WO screen 
  • Dashboard with important items (out-of-service vehicles, maintenance requests, etc.) 
  • Reports on vehicle costs, accidents and claims, DOT inspections, billing reports, etc.

Download Our Case Study

Click here to download a sharable version of this case study

“We use Collective Data as a complete fleet management system for our internal or external service staff. The ability to set up user security levels gives us total control of who can enter data, what can be imported, all while making it simple for our drivers to request maintenance.”
- Crit Crabtree
Manager Engineering, Citizens Energy Group

Fleet Management Case Studies

Calcasieu Parish Sheriff’s Office

Solution: Quartermaster

CPSO evaluated numerous software before ultimately choosing Collective Data. They found that some did not provide the essentials of what they were looking for and others were overboard with things that we were never going to use. They decided that Collective Data was the right fit for what we are looking to achieve.

Chatham County Police Department

Solution: Quartermaster
Collective Data won over the evaluation committee with its focus on law enforcement and its needs and its ease of use. The price was just right, and Collective Data could do everything and more that they needed.

Speedy Transport

Solution: Fleet
Speedy Transit had an entire office filled with filing cabinets, and they were using very basic software with limited reporting capabilities that did not allow them to capture enough details. They were looking for a one stop shop to streamline their maintenance and safety compliance costs in one system.

Colorado State Patrol

Solution: Quartermaster
The Colorado State Patrol’s (CSP) main mission is to directly support the State Troopers in the form of supplying them with radios, cell phones, and laptops they require for daily operations. As the IT Communications branch of the Colorado State Patrol, they rely heavily on CollectiveData to account for all of their radio equipment issued out to Troopers, as well as Port of Entry Officers for the entire state.

Chandler Police Department

Solution: Quartermaster
Chandler Police Department has been able to accurately track their inventory without items falling through the cracks, track who has what equipment, when it’s due back for retirement, maintenance or replacement, and set automatic email notifications and reports in order to keep their employees safe without missing anything.

Marion County Public Schools

Solution: Fleet
Marion County Public Schools streamlines their fleet management processes, stays ahead of preventative maintenance and accurately tracks parts inventory and improved technician productivity with time tracking.